Walls and other physical objects can obstruct the wireless signal. A simple restart will clear out most temporary technical hiccups. You may encounter the issue at hand if the connection mode (wired or. Solution 2: Use a Different Connection Mode. The router issue could be a result of temporary software/communication glitch. If you received an Account not found error when you tried to reset your password, you don’t have a MyNETGEAR account and must create one. Unplug the power supply and wait 30 seconds, then plug it back in. Fix: not Working (Netgear) Solution 1: Restart the Router and System. For more information, see How do I reset my NETGEAR account password? Please download the NETGEAR Orbi App for all Orbi WiFi Systems. If you’re sure that you have a MyNETGEAR account, but still can’t log in, you must reset your password. iPhone Note: Please download the NETGEAR Nighthawk App for all NETGEAR WiFi routers except WNDR3400, WNR2000 or older router models. Your MyNETGEAR account password is case-sensitive, so make sure that Caps Lock is off when you type it in. These are different from your router’s admin credentials and are used across all of your NETGEAR products on. Make sure that you’re using the email address and password that you used to set up your MyNETGEAR account. If you can’t log in to your MyNETGEAR account, try the following: For more information, see How do I set up two-factor authentication (2FA) for my NETGEAR account using the Nighthawk or Orbi app? Both the username and password are case sensitive, so be careful to avoid any accidental. We recommend that you enable two-factor authentication (2FA) for your MyNETGEAR account to provide increased security. For Netgear, the username and password combination is admin/admin. Your MyNETGEAR account is not the same as your router’s admin account it is used on for all of your NETGEAR products. A MyNETGEAR account is required to view and track NETGEAR Store orders, register NETGEAR products, post to the NETGEAR Community, and to receive email support and product offers.
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